Privacy Policy

Introduction

Arch Painting, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you access our Websites https://www.archpainting.com and https://www.paintzen.com/ (“Websites”) or utilize our services. By using our Websites or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personally identifiable information (“Personal Information”) that you provide directly to us, such as your name, email address, phone number, and payment information when you request a quote for and/or purchase our products or services. This information is used to process your transactions and provide the services you have requested.

Usage Data

We automatically collect certain information about your device and how you interact with our Websites (“Usage Data”). This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our Websites is used and improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Websites. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our Websites.

How We Use Your Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide, operate, and maintain our services.
  • Transaction Processing: To process your purchases, including managing payments and delivering products or services.
  • Communication: To contact you with updates, promotional materials, and other information related to our services.
  • Improvement: To analyze usage patterns and improve our Websites and services.
  • Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, rent, or lease your Personal Information to third parties. We may share your information with trusted partners who assist us in operating our Websites, conducting our business, or providing services to you, provided that those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights or the safety of others.

Third-Party Services

Our Websites may contain links to third-party Websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our Websites with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Arch Painting, Inc.
1 Presidential Way
Suite 109
Woburn, MA 01801
customerservice@archpainting.com
617-668-1329